Withdraw 1xBet Winnings to MTN MoMo and Orange Money

Winning a bet is one thing; getting the money onto your phone is another. This guide explains how to withdraw your 1xBet winnings to MTN Mobile Money or Orange Money, which checks to expect and why a withdrawal can be delayed or refused.

Tip: new to 1xBet? Register with the promo code GAIN2022 to get the boosted welcome bonus. Keep in mind that a bonus must be wagered according to its rules before it can be withdrawn.

Before you request a withdrawal

Most withdrawal problems can be avoided by checking these points first:

• Your profile is complete. Your name, date of birth and other details must match your ID document exactly.
• The wallet is in your name. The MTN Mobile Money or Orange Money account receiving the money must belong to the 1xBet account holder.
• You use the same method as for your deposit. 1xBet usually asks you to withdraw through the method you deposited with, in line with its anti-money-laundering rules. Deposited with Orange Money? Plan to withdraw to Orange Money.
• Your bonus is fully wagered. If a bonus is active, its wagering requirements must be met before the bonus and the winnings linked to it can be withdrawn.
• Your phone number is confirmed on your 1xBet account.

Availability of each method depends on your country. The withdrawal section only lists the options open to you.

Account verification (KYC)

Like most online bookmakers, 1xBet may ask you to verify your identity. This is known as KYC, for "Know Your Customer". The request can come when you open your account, at your first withdrawal or later on.

You may be asked for:

• a clear photo of a valid ID document (national ID card, passport or driving licence, depending on what is accepted);
• a selfie, sometimes holding your ID document;
• in some cases, proof of address or proof that the mobile money account is yours.

Send sharp, uncropped photos with all four corners of the document visible. Blurry or cut-off images are a frequent reason for rejection.

Verification is generally handled from your account area or at the request of customer support. Only send documents through official 1xBet channels, never to someone who contacts you on WhatsApp or Telegram claiming to be support.

Withdrawing step by step

1. Log in to your 1xBet account.
2. Open your account menu and tap Withdraw funds (or Withdrawal, depending on the version).
3. Choose MTN Mobile Money or Orange Money, ideally the method you used to deposit.
4. Enter the amount. The minimum and maximum withdrawal amounts are shown on screen.
5. Enter the phone number of your mobile money wallet, in the format requested.
6. Confirm the request. A confirmation code may be sent to you by SMS or email.
7. Wait for processing, then check your mobile money balance and SMS.

You can follow the status of your request in your account's transaction history.

How long does a withdrawal take?

There is no fixed delay. A mobile money withdrawal is often processed fairly quickly, but it can take longer depending on 1xBet's checks, the operator and the time of day.

A first withdrawal, a large amount or an account under review usually takes longer than a routine request.

Why a withdrawal can be delayed or refused

If your money has not arrived, the reason is often one of these:

• Verification pending. 1xBet is waiting for your documents, or is still reviewing them.
• Details that do not match. The name on your 1xBet account, your ID document and your mobile money wallet must all be the same.
• Bonus not wagered. You asked to withdraw while the bonus conditions were still running.
• Different payment method. You are trying to withdraw with a method you never used to deposit.
• Wrong number. A typo in the phone number blocks or diverts the transfer.
• Several accounts. Bookmakers generally allow only one account per person. Opening duplicates breaks the rules and can lead to blocked withdrawals.
• Operator issue. More rarely, the mobile money network itself slows down the transfer.

If your request stays pending for a long time, contact customer support with the request number, the amount and the date. A clear, polite message usually gets a faster answer.

Frequently asked questions

Can I withdraw to a different number from the one I deposited with?

Generally not without going through support. The receiving wallet must be in your name and, ideally, the one you deposited with. If your number has changed, contact 1xBet support.

Do I have to verify my account before every withdrawal?

No. Verification is normally done once, but 1xBet can ask for extra documents at any time, especially for large amounts.

Can I withdraw my welcome bonus straight away?

No. The bonus must first be wagered according to its rules (number of bets, minimum odds, deadline). Only then does the amount become withdrawable.

Are there withdrawal fees?

It depends on the method and your country. The information appears in the withdrawal section, and your operator's usual rates apply if you then cash out at an agent.

18+ only. Set a budget before you play and stick to it. Gambling can be addictive: if it stops being fun, take a break.